[For review of this cleanser in Mild version, click here. ]I bought this product early October 2010 and I used almost everyday ever since. It comes in pump bottle for 200ml and squeeze tube for smaller volumes or samples. I adore the pump, you can easily control how much product you want to pump out. The pump design is very neat. It also have lock mechanism that help prevents wastage.
It have typical consistency of liquid soap. It's clear with faint scent. To use this product, I pump tiny bit onto my palm, mix it with some water, lather it and rub it lightly on my face. Usually I do this twice. The first time is to remove all the dirt, makeup residue and sebum. The second one is to clean the skin. If I'm wearing heavy makeup, I'll repeat as necessary until the rinsing water is clear.
You don't need to use whole pump to clean your face, 1/4 or 1/3 of a pump is enough. Just remember to lather it up before using it on your face. Diluted with enough water, it would lather up nicely with small bubbles that is great for picking impurities on your skin surface.
I'm a firm believer of double cleansing, use makeup remover first, then the facial cleanser. I would never feel my skin is clean with I skip either one. From my experience using this facial cleanser, it's not enough to remove your makeup. I learn this the hard way. My skin break out when I skip the makeup remover. However, if I double cleanse, this facial cleanser will remove makeup residue effectively. Another thing to take note of is that this product doesn't remove waterproof products, unlike my old The Body Shop cleanser.
It's a no-nonsense product. At times, I feel this cleanser is a lil drying for my oily skin and it make my skin feels little tight, but the oil control properties is not much. It does great job cleansing and make my skin feels fresher
Eventho it cost a little high during initial purchase (RM78 for 200ml), it last for a very long time. I'd been using this bottle for about 5 months and I still have 1/3 left. This could easily last for one year if I learn earlier that 1 pump is too much. Would I repurchase? Maybe. It's good, but not great.